Privacy and Security
Privacy and Security
How We Use the Information
Sarah Elizabeth Gallery may request personal information, including your name, shipping address, telephone number, email address, billing address, credit card number, and expiration date. Sarah Elizabeth Gallery collects that information in order to:
Process an order;
Verify your identity for payment authorization;
Contact you regarding your order status;
Ship your order;
Respond to your questions;
Inform you of Sarah Elizabeth Gallery specials;
Provide you with a safe and secure shopping experience.
Once Sarah Elizabeth Gallery gathers your name and address, this information will then be transferred to your credit card company, if applicable, for confirmation to complete your purchase. Your shipping information may also be supplied to a third-party fulfillment center, but your name and address will not be used for any other purpose than delivery of your order. Your name and address will not be sold to mailing-list firms. We do not disclose any identifying information about individual customers.
Sarah Elizabeth Gallery Communications
Sarah Elizabeth Gallery offers customers many ways to keep up to date with the latest product offerings and promotions. Below, we outline how we treat the information you provide to Sarah Elizabeth Gallery.
Sarah Elizabeth Gallery is committed to protecting the privacy of your personal information. To protect the information you send from your computer to Sarah Elizabeth Gallery's e-commerce system, this information - including your credit card number, name, and address - is encrypted using Secure Sockets Layer (SSL) software. Internally, we use encryption and web security technologies to protect the privacy of your personal data. Only parties responsible for processing your order have access to your credit card and bank information. Sarah Elizabeth Gallery continuously reviews its policies and practices to ensure that all customer information remains secure.
Contacting Sarah Elizabeth Gallery
To provide the best customer service possible, Sarah Elizabeth Gallery provides multiple methods for customers to ask questions and provide feedback.
Via the "Contact Us" link, Sarah Elizabeth Gallery allows customers to email CustomerService@SEGallery.com . This provides direct contact to a Sarah Elizabeth Gallery customer care representative, who reads each email and tries to promptly answer your questions. Sarah Elizabeth Gallery may also file your comments to improve the site and program or review and discard the information. You may also send us your comments about the Sarah Elizabeth Gallery website or the shopping experience in general, as we always appreciate feedback.
Fraudulent Charge Protection
If a third party obtains your personal information from a purchase made with Sarah Elizabeth Gallery and uses that information to perpetrate credit card fraud, you are protected. Under the Fair Credit Billing Act, your bank may hold you liable for up to $50 of fraudulent charges. If your bank holds you liable for any portion of the $50, Sarah Elizabeth Gallery will cover up to the entire $50.*
The only time Sarah Elizabeth Gallery will disclose personal information is when required to by law or with the good-faith belief that such action is necessary in order to conform to the law.
If you have questions about this privacy statement, please contact the Sarah Elizabeth Gallery customer service department at CustomerService@SEGallery.com.
* Sarah Elizabeth Gallery will cover this liability if the unauthorized use resulted through no fault of yours from purchases made on Sarah Elizabeth Gallery's secure server. In the event of unauthorized use of your credit card, you must notify your credit card company in accordance with its reporting rules and procedures.